Prepare with reliable 3308 Pass-King Test Braindumps
Pass test with the help of 3308 actual exam materials
Updated: Sep 10, 2026
No. of Questions: 65 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Certification Path
The Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance certification path includes only one 3308 certification exam.
Avaya 3308 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam |
| Exam Number: | 3308 |
| Certificate Validity Period: | 2 years |
| Passing Score: | Not publicly disclosed (typically 65%-68%) |
| Real Exam Qty: | 60-65 |
| Available Languages: | English |
| Exam Price: | $125–$150 USD (varies by region/provider) |
| Exam Format: | Multiple-choice |
| Related Certifications: | 3311 Avaya Contact Recording and Avaya Quality Monitoring R15.1 Implementation and Maintenance |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Contact Recording & Quality Monitoring R12 Implementation Training Official Avaya Documentation |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: | Avaya 3308 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months hands-on experience with Avaya Contact Recording and Quality Monitoring solutions |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
3308 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 3308 exam dumps will include the following topics: -Architecture
- Administration
- Configuration
- Installation
- Troubleshooting
- Maintenance
Avaya 3308 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Integration | 20% | - Recording and playback problems - Integration with Avaya Aura/Contact Center - Log analysis and resolution methods - Common installation and configuration issues |
| Topic 2: Quality Monitoring Configuration | 25% | - Permissions and role management - Evaluation forms and scoring setup - Agent screen capture and synchronization - QM architecture and dependencies |
| Topic 3: Contact Recording Implementation | 30% | - Database setup and integration - Recording policies and storage configuration - Architecture and components - Server installation and configuration |
| Topic 4: System Administration & Maintenance | 25% | - Software updates and upgrades - Backup and restore procedures - Performance monitoring and optimization - Security and access control |
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