Prepare with reliable 640-461 Pass-King Test Braindumps
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Updated: Aug 03, 2026
No. of Questions: 300 Questions & Answers with Testing Engine
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Cisco 640-461 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Introducing Cisco Voice and Unified Communications Administration (ICOMM) |
| Exam Number: | 640-461 |
| Exam Format: | Multiple choice, Multiple response, Simulation / lab-based questions |
| Related Certifications: | CCNA Voice Cisco Unified Communications certification track |
| Passing Score: | Cisco does not publicly publish a fixed passing score (typically scaled; historically ~70–80%) |
| Certificate Validity Period: | 3 years (Cisco certification validity policy; legacy exam track) |
| Available Languages: | English |
| Real Exam Qty: | Approximately 50–65 questions (varies) |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 250 (varies by region) |
| Recommended Training: | Cisco Learning Network (Voice and UC resources) Cisco Unified Communications Manager documentation |
| Exam Registration: | Pearson VUE Cisco Exams Cisco Certification Exam Registration |
| Sample Questions: | Cisco 640-461 Sample Questions |
| Exam Way: | Proctored exam delivered via Pearson VUE testing centers or online proctoring (legacy availability may vary) |
| Pre Condition: | Basic networking knowledge equivalent to CCNA-level understanding recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/640-461-icom.html |
Cisco 640-461 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco Unified Communications Fundamentals | - VoIP concepts and architecture
|
| Topic 2: Dial Plan and Call Control | - Call routing logic
|
| Topic 3: Voice Gateways and Protocol Integration | - PSTN connectivity
|
| Topic 4: Cisco Unified Communications Manager (CUCM) | - CUCM deployment and administration
|
| Topic 5: Voicemail and Unified Messaging | - Cisco Unity Connection integration
|
| Topic 6: Voice Quality and Troubleshooting | - QoS and performance considerations
|
Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:
1. How many servers can be supported in a Cisco Unified Presence Server cluster environment?
A) 2
B) 10
C) 4
D) 8
E) 6
2. Which protocol is used to monitor active voice call quality?
A) RTCP
B) SDP
C) QoS
D) STP
E) RTP
3. An organization is using a centralized DHCP server for all IP phones. However, when the IP phones are powered up, the phones are unable to obtain an IP address. Which CLI command should be in the router configuration to ensure that the IP phones are able to reach the DHCP server?
A) router(config-if)#helper-address
B) router(config-if)#ip helper-address
C) router(config)#helper-address
D) router(config)#ip helper-address
4. Which two steps in configuration must be completed to deploy Cisco Unified Personal Communicator? (Choose two.)
A) The users must power their PCs.
B) The user ID is converted into a softphone device name.
C) Each user must provide a username and password.
D) Each user must have a unique ID.
5. Which telephony-service command adds extension 100, John Doe, as the first entry in the corporate directory of Cisco Unified CME?
A) directory entry 1 100 name John Doe
B) corporate-directory entry 1 100 first-name John last-name Doe
C) directory entry 1 100 first-name John last-name Doe
D) corporate-directory entry 1 100 name John Doe
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B,D | Question # 5 Answer: A |
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