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Updated: Jul 26, 2026

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BlackBerry BCP-620 Exam Overview:

Certification Vendor:BlackBerry
Exam Name:Designing and Deploying a BlackBerry Solution in a Microsoft Exchange Environment
Exam Number:BCP-620
Exam Duration:90 minutes
Exam Format:Multiple choice
Available Languages:English
Recommended Training:BlackBerry Enterprise Mobility Training Resources
Exam Registration:BlackBerry Official Support and Training Portal
Sample Questions:BlackBerry BCP-620 Sample Questions
Exam Way:Proctored exam (delivered via authorized testing environment or designated test centers)
Pre Condition:Recommended prior experience with Microsoft Exchange and BlackBerry Enterprise Server (BES) administration; foundational BlackBerry certification knowledge is advised.

BlackBerry BCP-620 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and Deployment- Integration with Microsoft Exchange
  • 1. Messaging database and mailbox configuration
    • 2. Synchronization setup and validation
      - BES installation in Microsoft Exchange environments
      • 1. Prerequisites and system requirements
        • 2. Deployment steps and configuration workflow
          Topic 2: BlackBerry Enterprise Solution Architecture- Components of BlackBerry Enterprise Server (BES) in Exchange environments
          • 1. Messaging flow between Exchange and BlackBerry infrastructure
            • 2. Core server roles and dependencies
              - Design considerations
              • 1. Network and infrastructure requirements
                • 2. Scalability and capacity planning
                  Topic 3: Security and Policy Management- Device and data security
                  • 1. Encryption and secure communication
                    • 2. Authentication and access control policies
                      - IT policy enforcement
                      • 1. Policy assignment and management
                        • 2. Compliance and governance considerations
                          Topic 4: Operations and Maintenance- System optimization
                          • 1. Performance tuning
                            • 2. Backup and recovery strategies
                              - Monitoring and troubleshooting
                              • 1. Common deployment and synchronization issues
                                • 2. Log analysis and diagnostic tools

                                  BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:

                                  1. Given a company's planned implementation of BlackBerry Enterprise Server software version 5.0, how can they ensure that the BlackBerry Enterprise Server instances have stable connectivity to the BlackBerry Infrastructure?(Choose one)

                                  A) Create a BlackBerry Administration Service pool
                                  B) Create a BlackBerry MDS Connection pool
                                  C) Create a BlackBerry Router pool
                                  D) Create a BlackBerry Collaboration Service pool
                                  E) Create a BlackBerry Load Balancing pool


                                  2. If each international office has its own standalone BlackBerry Administration Service installed, what should be taken into consideration when creating a failover pool? (Choose one)

                                  A) The network connectivity between the offices
                                  B) The fact that only one BlackBerry Administration Service can run as primary and the others must run as secondary
                                  C) The number of BlackBerry device users logging into the BlackBerry Administration Service
                                  D) The fact that only one BlackBerry Exchange Server can run the BlackBerry Administration Service in a BlackBerry Domain
                                  E) The fact that the BlackBerry Administration Service must be installed on a messaging server


                                  3. Management has requested that the ability to activate BlackBerry devices on the BlackBerry Enterprise Server be restricted to approved BlackBerry device models only. What can be used to accommodate this request? (Choose one)

                                  A) PIN to Model Mapping
                                  B) Enterprise Service Policy
                                  C) Group Filter
                                  D) Application Control Policy
                                  E) IT Policy


                                  4. Given that BlackBerry device users in the Vancouver office experience message latency during core business hours, what is the most likely cause? (Choose one.)

                                  A) These users were moved from the Vancouver Microsoft Exchange Server to the San Francisco Microsoft Exchange Server
                                  B) The latency between the Vancouver office and San Francisco office was up to 70ms.
                                  C) There was an upgrade to the firewall software, which caused a temporary shutdown of port 3101
                                  D) Several users were downloading large attachments
                                  E) The BlackBerry MDS Connection Service has reached its maximum connection limits


                                  5. TeamOn Systems Inc. plans to grow their regional offices by 50% over the next year. What are the minimum number of BlackBerry Enterprise Server instances required to host the regional BlackBerry device users? (Choose one)

                                  A) 5
                                  B) 7
                                  C) 3
                                  D) 4
                                  E) 6


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: A

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