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Updated: Aug 20, 2026
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ServiceNow CIS-RC Exam Overview:
| Certification Vendor: | ServiceNow |
| Exam Name: | Certified Implementation Specialist - Risk and Compliance Exam |
| Exam Number: | CIS-RC |
| Certificate Validity Period: | 12 months |
| Exam Duration: | 90 minutes |
| Related Certifications: | CIS-RCI CIS-SAM CIS-ITSM |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Exam Price: | USD 300 (excluding taxes; free attempt with official training) |
| Passing Score: | Not publicly disclosed; result is Pass/Fail |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Recommended Training: | ServiceNow Risk and Compliance Product Documentation GRC: Implementing Integrated Risk Management |
| Exam Registration: | ServiceNow Now Learning Registration Webassessor Exam Scheduling |
| Sample Questions: | ServiceNow CIS-RC Sample Questions |
| Exam Way: | Online proctored via Webassessor or on-site at authorized testing centers |
| Pre Condition: | Recommended: 6 months of ServiceNow implementation experience; completion of official 'GRC: Implementing Integrated Risk Management' training; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-risk-and-compliance?id=kb_article_view&sys_kb_id=1d1409fe93fc3a1056aeb94c5cba1087 |
ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| GRC Overview | 11.67% | - Technical overview - Key terminology - GRC positioning and framework |
| Audit and Advanced Audit | 5% | - Audit lifecycle - Roles and responsibilities - Audit architecture |
| Entity Framework | 20% | - Entity scoping overview - Entity architecture and relationships - Entity type and class approach |
| Policy and Compliance | 25% | - Configuration and setup - Record lifecycles - Compliance supporting processes - Architecture and components |
| Common Elements and Extended Capabilities | 8.33% | - Platform common features - Continuous monitoring - Integrations and content packs - Regulatory Change Management |
| Risk and Advanced Risk | 25% | - Risk framework and scoring - Advanced risk assessment - Risk record lifecycles - Configuration and automation |
| Implementation Planning | 5% | - Personas, groups, and roles - Use cases and requirements - Implementation checklist |
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
1. Entity scoping is used for what?
A) Make sure that all of your Entities have the right visibility
B) Scope out the different users and roles that have access to the platform
C) Create, assign, and manage controls and risks across an enterprise
D) Create and assign controls to the correct users
2. You are working with your customer to determine necessary audit management workflow configurations. What should they know about the approval process for audit engagements? (Choose three.)
A) If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Fieldwork state.
B) If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Follow Up state.
C) If the engagement is rejected, it automatically moves back to the Fieldwork state.
D) If the engagement is approved and there are no remaining open tasks or issues, it automatically moves into the Closed state.
E) If the engagement is rejected, it automatically moves into the Scope state.
3. GRC Options in Interactive Filters are only available through which feature?
A) Metrics Reporting
B) GRC Filtering
C) Performance Analytics
D) Trending Analytics
4. What are the Risk Scoring methods available in ServiceNow? (Choose two.)
A) Quantitative
B) Calculated
C) Qualitative
D) Inherent
E) Residual
5. What type of customers may you encounter? (Choose three.)
A) Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools to manage other processes)
B) Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
C) Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)
D) Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)
E) Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,C,D | Question # 3 Answer: C | Question # 4 Answer: A,C | Question # 5 Answer: C,D,E |
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