Prepare with reliable ISEB-ITILF Pass-King Test Braindumps
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Updated: May 28, 2026
No. of Questions: 215 Questions & Answers with Testing Engine
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ISEB The Foundation Examination - ITIL® Sample Questions:
1. Which of the following is an enabler of best practice?
A) Standards
B) Internal experience
C) Technology
D) Academic research
2. Which of the following would be most useful in helping to implement a workaround as quickly as possible?
A) A definitive media library
B) A request for change
C) A known error database
D) A capacity database
3. Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle?
1.Providing an understanding of what strategy is
2.Ensuring a working relationship between the customer and service provider
3.Defining how value is created
A) 2 only
B) All of the above
C) 1 only
D) 3 only
4. Which role is responsible for carrying out the activities of a process?
A) Process owner
B) Process practitioner
C) Change manager
D) Service manager
5. Which of the following activities are performed by a desk?
1.Logging details of incidents and service requests
2.Providing first-line investigation and diagnosis
3.Restoring service
4.Implementing all standard changes
A) 2 and 4 only
B) 3 and 4 only
C) All of the above
D) 1, 2 and 3 only
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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