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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. In designing your application, you want to apply consistent visual styles to all parts of the application.
How do you meet this requirement?

A) Specify a skin in the application rule.
B) Use the Live Ul tool to select the skin rule.
C) Apply styles to the screen layout.
D) Specify a skin in the harness rule.

2. A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

A) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
B) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
C) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
D) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

3. A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.

A) Add an optional action to the stage that contains the Select Account Type assignment.
B) A user view for requesting information to the Select Account Type assignment.
C) Add a case-wide optional action.
D) Add a router to the Select Account Type assignment.

4. An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?

A) Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
B) Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
C) Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.
D) Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.

5. A data page holds product information. The data page's Reload if older Than filed is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data reloaded?

A) 06:20
B) 06:35
C) 06:27
D) 06:42

Solutions: