SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What metric would you use to either verify the CFO's concerns or prove that the career fairs are worth the expense?

A) Cost per candidate by source
B) Source of hire
C) Cost per hire
D) Applicants per opening

2. What are the three components of sustainability?

A) Local, regional, international
B) Equality, justice, ethics
C) Resources, infrastructure, production
D) Social, economic, environmental

3. The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.
After the talent management software is implemented which action should the VP of HR take to assess whether it is helping leaders identify needed talent?

A) Meet with leaders to ask how the software has changed their ability to identify the best performers.
B) Send an email to all users asking them to share success stories of how the software helped them identify talent.
C) Ask the talent management team if the workload has changed since implementing the software.
D) Administer a survey to all leaders asking about their perceptions of the new talent management software.

4. What would your advice be to the supervisor?

A) Organize a conflict resolution training for Jane and Susan to attend.
B) Pull Jane and Susan aside separately; explain that the expectation is that their behaviorremain prof essional.
C) Rearrange the counter schedule so that Jane and Susan never work together.
D) Organize a face-to-face meeting between the with the supervisor acting as a facilitator.

5. Assume you've crunched the numbers and discovered that the career fairs are producing more candidates than other sources such as online job postings or employee referrals. How would you convey to the CFO that he was wrong?

A) Casually mention it at the next regularly scheduled team meeting when the topic of recruitment comes up.
B) Schedule a meeting with him and bring a print-out showing the data. Ask him what he,d like you to do, given this information.
C) Choose your battle. Don,t tell the CFO that he was incorrect, but simply stop registering for career fairs and instead focus on improving other recruitment methods.
D) Schedule a meeting with him, and bring a print-out showing the data. Suggest that you continue attending but perhaps reduce the number of other company representatives toreduce the cost.

Solutions: