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HRCI Associate Professional in Human Resources Sample Questions:

1. Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
What would you recommend?
Response:

A) This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
B) It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
C) Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
D) It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.

2. It is not true that illegal harassment can be based on:
Response:

A) Persistent requests for a loan
B) Sexual advances
C) Racial slurs
D) Persistent jokes about an employee's home country

3. Which of the following statements indicates a nondirective interview?
Response:

A) Each candidate interviewed is asked different questions about the same skill and ability.
B) The hiring manager asks all applicants the same questions.
C) The hiring manager purposefully creates a high level of stress.
D) The hiring manager's next question is formulated by the candidate's response to the previous open-ended question.

4. Which rating method or approach establishes standards based on job analysis and employee behaviors and then establishes point values associated with each criterion?
Response:

A) Forced distribution method
B) FPE
C) BARS
D) Critical incident method

5. Your branch manager is given a set of effective sales traits and is being asked to rate his salespeople on each of them on a scale of 1, being unsatisfactory, to 5, which represents outstanding.
Which of the following does this appraisal method describe?
Response:

A) Behavior observation
B) Graphic rating scale
C) Paired comparison
D) Forced distribution

Solutions: